Account Manager
Description
About Us:
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
As an Account Manager, you will drive growth and maximize revenues across a portfolio of key clients. You'll develop strong customer relationships, act as the main point of contact within the organization for your portfolio, and take a consultative approach to understand our customers' business drivers and requirements. Your responsibilities will include monitoring user feedback, representing the company at industry events, and reporting KPIs and account status to the Head of Account Management and the wider commercial management team.
Responsibilities:
- Responsible for driving the growth and maximizing revenues across a portfolio of clients.
- Develop strong customer relationships with relevant stakeholders within our key partners.
- Act as the main point of contact within the organization for your portfolio.
- Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements.
- Continual monitoring of user feedback to anticipate business needs.
- Organize and/or represent the company at events and exhibitions tailored to online gambling operators.
- Regularly report KPIs, status of accounts to the Head of Account Management and the wider commercial management team when needed.
Requirements:
- 3-5 years of experience working in the iGaming industry as a Salesperson or Account Manager, or a similar commercially led role.
- Self-starter and motivated to succeed, with a track record of delivering against targets in a commercially driven environment.
- Excellent time management skills and a proven ability to handle multiple tasks/projects and deliver on these within tight deadlines.
- Able to handle top tier clients and the associated pressures that come with working under commercial targets.
- Strong analytical/numerical skills and must be highly proficient in the use of Microsoft Office products, particularly PowerPoint and Excel.
- Ability to cope with a fast-paced, complex, and rapidly changing environment.
- Commercially minded, with a proactive approach to problem-solving complex issues.
- Excellent presentation skills.
- Excellent verbal and written communication skills.
- Proficiency in English.
What we give you in return:
- We offer a highly competitive salary
- A detailed company training on highest standards
- A chance to work in friendly and supportive culture
- Tremendous growth opportunities in a large fast-moving international company
- Private healthcare for employee only, but can extend to family for a small deduction from wages. Government healthcare also provided for everyone that pays social security contributions (mandatory for all employees). Private healthcare valid from first day.
- Free Gym Membership
- 23 days annual leave + Public Holidays (approx 12 days)
#LI-MT1